Bodymap

Delete your account

Bodymap — training log Published by Thomas Harris

You can delete your Bodymap account and everything logged in it at any time. There are two ways, and you do not need to contact us to use the first.


In the app

  1. Open Profile (the "You" tab).
  2. Scroll to your account card.
  3. Tap Delete account, then confirm.

It happens immediately. Nothing is held for a grace period and nothing is recoverable afterwards, so export your data first if you want to keep it — the dialog offers this, and Profile → Export produces a spreadsheet of every set you have logged plus a full backup file.

Without the app

If you cannot reach the app — you have changed phone, uninstalled it, or lost access — email:

thomasharris0147@gmail.com

Send it from the address on the account, and say that you want the account deleted. We will confirm and complete it within 30 days, usually much sooner.


What is deleted

Everything that identifies you, and everything you logged:

What is kept, and why

Those are the only exceptions.

How long it takes

Deleted in the appImmediately
Requested by emailWithin 30 days, usually much sooner
Residual copies in database backupsOverwritten within 30 days
Records of a purchaseRetained 6–7 years, as tax law requires

Our hosting provider takes rolling backups of the database, so a copy of deleted data can persist in those for a short period after the account itself is gone. Those backups are overwritten on a rolling basis and are never used to restore an account that has been deleted.


Cancel your subscription first

Deleting your account does not cancel a Bodymap Pro subscription. Billing runs through Google Play, which knows nothing about your Bodymap account — so if you delete the account and leave the subscription running, you will keep being charged for it.

Cancel it in the Play Store first: Play Store → your profile → Payments and subscriptions → Subscriptions → Bodymap.


If you only want to clear your data

You do not have to delete the account to get rid of what you logged. Profile → Clear all data erases every session, weigh-in and food entry, on the device and in your account, and leaves the account itself in place. To delete only the food log, use Settings → Food → Turn off food tracking.


See also: Privacy Policy.